How to Buy
FINDING THE RIGHT PHONE FOR YOU
To find the phone you are looking for you can use “Quick Search” at top of the page and enter its name (such as: Samsung S22, iPhone 13, etc.). You can also choose it from the Brands on the left side menu or from the Categories in the upper menu.
If you are still looking for the phone by your standards, our “Advanced Search” is the tool for you.
It gives you option to choose all important features you think phone should have.
You found it! Great! Going to the next step!
PLACING AN ORDER
You don’t know if we have the phone in stock or not?! If you see green trolley and big button saying “Add to Basket” that means we have it in stock! Press “Add to Basket” so that we can continue. Checkout process starts and you are on step 1.
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STEP 1
Here you can change quantity (optional), select your country from a drop down menu and select package insurance (optional). Total amount that you see is indeed total. There are no hidden costs (no taxes, no custom fees). If you like what you see go on next step by pressing CHECKOUT.
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STEP 2
If you are NEW customer, you should enter all your details, select payment method, select “I agree with terms and conditions” and conclude the order by pressing “FINISH ORDER”.
If you are OLD customer, you should select “Returning customer”, enter your Username (email address) and password, press “Log In” and all your previously entered information will be shown. Select payment method, select “I agree with terms and conditions” and conclude the order by pressing “FINISH ORDER”.
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STEP 2
If you choose Bank Transfer as payment method this is it! In 24 hours our customer service will send you payment instructions that you can use to make the payment. As soon as we receive the payment your order will be sent.
If you now select Stripe / Credit Card as your payment method, you will be redirected to your secure shopping page. There, you don’t have to be registered member to make the payment. All you need to do is enter your credit card information and finish the payment. As soon as we receive the payment and process your order we will contact you to confirm the order and send it to you.
That’s it!
HOW WE PROCESS YOUR ORDER
When you finish your order, first thing we do is to check your information and reserve the goods just for you.
We ask for any additional documents if we need and validate them. For orders paid with bank transfer we send payment instructions.
When everything is checked and order is paid the warehouse takes over and packs up your device.
Warehouse hands over the package to courier service (before noon) and later during the day they enter tracking number.
- Ordered
- Processing Order
- Ready for Sending
- Shipped